Connecting Zoom

Connect Zoom

Already using StreamClass? Connect your Zoom account from here. If you are not signed in, you are asked to sign in first and then brought straight back.

Connect your Zoom account

Not using StreamClass yet? Email support@streamclass.com.au to talk to us about getting started.

What it does

StreamClass turns recorded sessions into trackable online courses. This integration connects your own Zoom account so that your Zoom cloud recordings can become courses without downloading and re-uploading files by hand.

You need a StreamClass account with permission to create courses, and a Zoom plan that includes cloud recording. Zoom keeps no cloud recordings on plans that do not include it, so there would be nothing to bring across.

Adding it

1. Sign in to StreamClass.
2. Open the Zoom page, at /curator/zoom.
3. Select Connect your Zoom account.
4. Zoom asks you to sign in, then shows exactly what you are approving. Accept every permission.
5. You are returned to StreamClass, which shows the Zoom account that is now connected.

If any permission is held back, the page says which one and offers to authorise again. If the options are greyed out on Zoom's screen, your Zoom account administrator has restricted them and will need to allow them for you.

What it can see

• The list of cloud recordings on your own Zoom account.
• The files that make up a recording you choose to bring across, so it can be copied.
• Your Zoom user identifier and the email address on the account, read once when you connect, so the page can show you which account is linked.

What it can do

If you run live sessions through StreamClass, the integration hosts those calls on your own Zoom account rather than on ours. It can start a call, move or change one you scheduled here, end a call that is running, cancel one that is no longer needed, and check whether a call still exists.

It does this only for the calls you start or schedule in StreamClass, and only ever changes, ends or cancels the calls it created. It never touches a meeting you set up yourself in Zoom, never reads your participant list, never posts to chat, never touches your webinars, and never adds, removes or changes users on your Zoom account.

Using it

1. On the Zoom page, select Browse my recordings.
2. You see the cloud recordings on your own Zoom account, going back up to twenty four months.
3. Play one in place to check it is the right session. Nothing is copied until you choose it.
4. Bring it across. StreamClass copies that file into your library and builds a course around it.

If Zoom already made a transcript for that meeting, StreamClass uses Zoom's transcript rather than producing its own. A single recording can be up to 10 GB.

Removing it

You can remove the integration from either side, and both have the same effect on the connection.

From StreamClass

1. Open the Zoom page at /curator/zoom.
2. Select Disconnect Zoom and confirm.

From Zoom

1. Sign in to the Zoom App Marketplace.
2. Open Manage, then Added Apps.
3. Find StreamClass and select Remove.

What happens to your data

Either route asks Zoom to cancel the key, then erases that key from StreamClass along with the refresh key, your Zoom user identifier, the Zoom account email address and the record of what you had approved. StreamClass can no longer reach your Zoom account.

Courses, recordings and transcripts you already brought across stay in your library. They are your content, and removing the integration is not a request to delete them. If you want that content removed as well, ask us and we will do it.

You can connect again at any time. Nothing about removing it prevents that.

If something is not working

• No recordings listed: check your Zoom plan includes cloud recording, and that the meeting was recorded to the cloud rather than to the computer.
• A permission is missing: authorise again and accept everything on Zoom's screen.
• You are asked to connect again: Zoom expires access periodically, and reconnecting restores it without affecting anything you have already brought across.

Still stuck? Email support@streamclass.com.au.